FREQUENTLY ASKED QUESTIONS
We create beautiful things…
faq's
Want to know about marketing, design or indeed any creative project, but were too afraid to ask? Well we’ve tried to answer some of the regular questions we get asked.
Don’t forget, there is no such thing as a daft question, just a stupid answer…
What does OS12 Marketing do?
We are a Leeds based Marketing Agency offering a full slate of marketing services including marketing strategy, inbound marketing and content marketing, social media marketing, digital design, print design and website design and hosting.
How do I contact OS12?
Call 07802 442091 or send an email to hello@os12.co.uk. We will be more than happy to answer any questions that you may have and hopefully look forward to working with you!
Working With Us
We work with all kinds of businesses including those in retail, professional services such as legal, accountancy and healthcare, we look after the creative and design requirements for small independent trades people and self employed businesses. We take the time to talk with you and learn about your business so that we can promote it in the best way possible.
How would my small business benefit from working with OS12?
We can operate as your outsource marketing department (hence the OS part of our name, OS = OutSource) to provide you with support in the areas you need most.
How would I know it was worth my investment?
Our goal is to help your business thrive! We will meet with you whenever needed to go over the information and make any changes as necessary. Your success is our goal; so if something is not working, we will change it.
What is social media?
Social media involves websites and applications on the internet that enable users to create and share content or to participate in social networking. Some of the most popular platforms for social media are Facebook, Twitter, YouTube, and Instagram.
How can OS12 help me and my business?
Social media is about sharing your message online and engaging with your audience. Once you educate us about your particular field or business, we can build a strategic plan together that allows us to engage in the appropriate social media on your behalf.
Why would I want OS12 to do social media for me?
Social media takes time! Many business owners simply do not have the time to create content, share, and engage online. We have excellent social media professionals that instinctively know how to optimise your presence on the internet and make it work for you.
What is Content Marketing?
Content marketing means creating original content and sharing it in order to promote your business. The content can take on different forms such as blogs, articles, press releases, photographs, video, logos, and more.
How would I know if my marketing plan is working?
There are several ways to track your influence on social media. We are strong believers that all social media should lead people back to your website where you can promote your message or product. We can use several analytical tools to track who is going to your website and how they got there.
How long will building a website take?
Every website timeline is different. We will not know until we have a conversation with you about your needs and how we can best help you thrive. Give us a call on 07802 442091 or send an email to hello@os12.co.uk.If I have an existing website, does OS12 do redesigns?
Yes, we do redesigns!How will people find my website?
We build sites with optimal search engine compatibility and offer full-service digital marketing campaigns and social media campaigns.What is the cost and how do I pay?
The cost depends on the project. We have different pay structures, including Flat Fee and Time and Materials. After discussing your needs we will decide which pay structure works best for you.How do I maintain the website? Can I update it myself?
We offer maintenance on your website after it goes live. We can also train you to make some changes on your site if you prefer to maintain and update it yourself.Will my site be search engine friendly?
Yes! We will optimize your site for SEO (search engine optimisation) so that it can be found easily on search engines like Google and Bing. We can also explore digital ad campaigns that will increase your visibility on search engines.What is responsive web design and why is it important?
Responsive design ensures your website looks and functions well on various devices and screen sizes, improving user experience and SEO.How will my site look on tablets and mobile phones? Will it be responsive?
We build fully responsive websites that will look great on all devices.I sell products, does OS12 do e-commerce?
Yes, we have extensive experience in designing and building eCommerce websites to give your clients an effective, and efficient place to find you and purchase your product.Will I be able to track traffic to my site and what people do while they are on it?
Yes, we set up your website with Google Analytics so you will be able to track where your traffic is coming from.What are OS12’s design rates?
Our rates depend on the projects and services you need. Give us a call 07802 442091 or send an email to hello@os12.co.uk to discuss the depth of your project and which services you are interested in.
What design services does OS12 provide?
We offer creative services that will fit any of your needs. This includes digital, print, presentation or video needs, and also original logos and complete web design.
How long does the process take?
The timeline depends on the project and which services you need. Contact us and we can discuss the depth of your project.
Can OS12 help me with printing?
Yes. We can help you decide on paper and help you look for local printers in your area, or you can outsource the whole process to us.
How do I choose the right web hosting plan for my website?
Consider factors like website traffic, technical requirements, budget, and future scalability when choosing a hosting plan.
What is uptime and why is it important for web hosting?
Uptime refers to the amount of time a server is operational and accessible. High uptime is crucial to ensure your website is always available to users.
What is web hosting?
Web hosting is a service that allows individuals or businesses to make their website accessible on the internet by storing their website files on a server.
What is shared hosting?
Shared hosting involves multiple websites sharing resources on a single server, making it an affordable option for small websites.
who we work with
